Terms of Service

Capture Bookings Marketing & Automation Service Agreement

1. Parties

This agreement is entered into between:

Capture Bookings (DBA of Vegan Reignmaker, LLC)
(“Service Provider”)

and

Client
(“Client”).

2. Services Provided

The Service Provider agrees to provide marketing automation and digital growth services that may include:

• AI concierge setup and communication automation
• CRM and lead management system setup
• automated lead capture and follow-up
• appointment booking automation
• email marketing and lead nurturing sequences
• funnel and landing page development
• social media automation and messaging systems
• advertising campaign setup and optimization
• review and reputation management automation
• SEO blog content and traffic strategies
• customer journey automation and reporting systems

Specific services included for the Client will be defined in the selected service package.

3. Fees

Service fees are structured as follows:

Setup fees: one-time project implementation cost

Monthly service fees: ongoing management, monitoring, and optimization of automation systems.

Advertising spend is separate and controlled by the Client.

All payments are due prior to service initiation or monthly billing cycle.

4. Client Responsibilities

The Client agrees to provide:

• timely communication
• necessary account access
• business information required for campaigns
• approval of marketing materials when needed

Delays in providing required materials may affect timelines.

5. No Guarantee of Results

Marketing outcomes depend on many external factors. While the Service Provider will implement best practices and professional strategies, no guarantees are made regarding:

• sales volume
• website traffic
• search rankings
• advertising performance

6. Intellectual Property

All marketing systems, workflows, and automation structures created for the Client remain the intellectual property of the Service Provider unless otherwise agreed.

Content created for the Client’s business may be used for marketing case studies or portfolio examples unless the Client requests confidentiality.

7. Payment and Billing

Monthly services are billed on a recurring basis.

Failure to pay invoices may result in temporary suspension of services until payment is received.

8. Cancellation

Either party may terminate services by providing 14 days written notice via email prior to the next billing cycle.

No refunds will be issued for completed setup work.

9. Limitation of Liability

The Service Provider shall not be liable for indirect or consequential damages including lost revenue, lost profits, or business interruption.

Liability shall not exceed the total amount paid by the Client for services under this agreement.

10. SMS Text Messaging and Email Terms

By providing your phone number and opting in by checking the unchecked consent box through our website forms,

you agree to receive SMS text messages and emails from Capture Bookings (a service of Vegan Reignmaker, LLC).

These messages may include responses to inquiries, service-related communications, appointment confirmations and reminders, follow-ups, and occasional promotional messages related to our services.

Two separate unchecked checkboxes are provided for user convenience if they would like to opt in for Capture Bookings for transactional vs. promotional messaging (transactional: to respond to their inquiry, customer service to send design brief and for design approvals, account notifications, etc.) or promotional messages (promo codes or marketing: like announcing special new product/service features or bonuses), or both.

Consent is not a required condition for purchase.

Message frequency varies depending on your interaction with our services. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

Emails contain an unsubscribe link at the bottom of every email and users may opt out at any time, with their emails removed from our list.

We do not guarantee message delivery and are not responsible for delayed or undelivered messages. Carriers are not liable for any delays or failures in message delivery.

By using our services, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

11. Governing Law

This agreement shall be governed by the laws of the State of Texas.

12. Acceptance

By purchasing services or signing this agreement, the Client acknowledges and agrees to these terms.

Privacy Policy

Contact Information:

Capture Bookings (Vegan Reignmaker, LLC)
Gainesville, TX 76240
Email: [email protected]
Phone: 940-301-3313